Delivery & Returns

  • It is NIDCO’s intention to satisfy their customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 30 days from the date of Delivery.
  • To return any items, please contact Customer Service at 0135-26-54884 or by email at
  • All returned items must be accompanied by a copy of the original invoice and in an unopened and saleable condition.
  • Postage/ Shipping Charge will not be refunded.
  • Please note that we cannot offer exchanges or refunds on any sale, discounted, opened or used products.
  • NIDCO is not responsible for any damage after delivery.
  • Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
  • All claims for shortages or damages must be reported to customer service within 24 hours of receipt of the material.
  • The postage expense for the return of the material will be paid by the customer.

Refund Rule

  • If you pay by Cash on delivery, after receiving Damage/defective product NIDCO will issue a cheque on the name of the billing person and dispatch to the billing address.

Cancellation Rule

  • if you want to cancel your order, you need to inform us by email at within 12 hour of placing the order or before its dispatch whichever is earlier. Once your order is dispatched, the order cannot be cancelled.

Out of stock Items

  • We apologize for the inconvenience this may cause. If your item is out of stock we will contact you within 2 business days to discuss how you would like the order handled. NIDCO does not back orders, that is, does accept orders which we cannot fulfill immediately.

Pricing Policy

  • Product prices listed are current, however these are subject to change without advance notice.
  • All prices on this web site are processed in Indian Rupees.
  • All orders are acknowledged at current pricing. We will bill at price in effect at the time of shipping.
  • There are absolutely no hidden charges. Any octroi or sales tax is actually borne by NIDCO. You pay only the amount that you see in your order summary.
  • Our products are liable for GST in India.